29th May 2008, 06:24 PM
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 Another Telkom (SA) fraud scam
Sponsor's Message (If it can happen in SA it could happen in Namibia)
Quote:
Telkom (SA) is once again the subject of heated discussion, after issuing a release warning customers of a new "refund scam" which is doing the rounds.
On Monday, the telecommunications giant reported that fraudsters have been posing as Telkom CEO Reuben September in an attempt to steal money from account holders.
Thokozani Mvelase, Executive for TARPS (Telkom Assets and Revenue Protection Services), said that "the fraudsters telephonically tell customers that Telkom's banking details have changed and, as such, customers are asked to deposit their account payments into a falsified First National Bank account."
He added that a fax is also sent to the targeted customers, confirming the fraudulent banking details on a Telkom letterhead. This is then usually followed by a second fax, purportedly from the National Prosecuting Authority (NPA).
"As a ploy to coax customers into making payments into the falsified bank account, a second fax, on a fraudulent NPA letterhead, is sent to a customer", said Mvelase. "Under the guise that the NPA represents Telkom, it further requests that payments be made into the stipulated bank account."
Mvelase confirmed that Telkom is not involved in any of this and said that the company has well-known, legitimate channels through which they communicate with customers. He urged customers who have received these fraudulent requests to contact their relevant Telkom Account Managers or Credit Management and to call their fraud hotline on 0800 124 000. Additionally, customers can report the matter to their local police station to assist an investigation.
IOL
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